How can we help?

Frequently Asked Questions & Support

Ordering

How will I be charged and in what currency?

Purchases will be instantly charged to your provided credit card or PayPal account. All prices reflected on the site are in US Dollars. If you are purchasing with an alternate currency, please note that exchange rates will apply.

What forms of payment do you accept?

We accept Visa, MasterCard, American Express, JCB, Discover, and Diners Club debit and credit cards. We also accept PayPal, Amazon Pay and Apple Pay.

Can changes be made to orders that haven't been shipped yet?

If you have ordered clothing and need to change the size or color, simply access your electronic receipt and make the necessary changes. Please note that items cannot be added or removed from an order. If your order has already been processed, please email us for further assistance at contact@wearbu.com. If your order has already shipped, please refer to our simple return/exchange policy for assistance.

What size should I buy?

If you’re not quite sure which size is right for you, refer to our size guides. They’re located underneath the available sizes for each of our products.

Do you carry petite or extended sizes?

We offer a range of sizes for our apparel, typically ranging from XS to 4XL, depending on the style. However, please be aware that the sizing options we can provide are subject to the availability of our apparel supplier.

Can I get my product personalized?

You sure can! Contact usat contact@wearbu.comfor further details.

I haven't found the design I'm looking for. Will you design it for me?

If you have a design in mind we can help! Contact us at contact@wearbu.com  for further details.

Shipping, Returns & Exchanges

We use all major carriers, and local courier partners. You’ll be asked to select a delivery method during checkout.

What is the shipping policy?

Once your order is placed, you will receive a confirmation email letting you know that our fulfillment team has received your order. Once your order is fulfilled, you will receive an email notification with your tracking information. Shipping fees are non-refundable in the case of returns.

Do you ship overseas?

We offer worldwide shipping for our products. Shipping fees will be calculated and added during the checkout process. We frequently offer discounts and promotions throughout the year, so be sure to stay informed for exclusive opportunities to save on our products.

How long will it take to get my order?

The delivery time of your order may vary based on your location. Orders are typically processed within 5 to 8 business days. For international orders, delivery may take up to 1 to 3 weeks. You will receive a confirmation email with your delivery details once your order has been processed.

What shipping carriers do you use?

We collaborate with leading carriers and regional courier partners to offer various delivery options. During the checkout process, you will be prompted to choose your preferred delivery method.

Can I return my product?

At WearBU, we strive to ensure our customers are satisfied with our products. However, if you need to return an order, our team is here to assist you. Simply contact us at contact@wearbu.com, and we will guide you through the process with pleasure.

Get in touch

Do you have any questions regarding your order or any general inquiries? We are here to assist you and provide you with the information you need. Please don't hesitate to reach out to us at your convenience.